This five-day instructor-led course provides students with the knowledge and skills required to deploy and support Microsoft Systems Management Server (SMS) version 2.0, Service Pack 2. Students will learn how to design a site, including organizing a site hierarchy and planning for resource needs. Students will install different types of sites, establish a site hierarchy, configure site-to-site communications, and install clients in multiple sites. Students will learn how to troubleshoot problems in site installation, client installation, site-to-site communications, and each of the key features of SMS 2.0. They will trace a task from its initiation through to its completion, by following the various threads that take part in carrying out the task. Students will use Network Monitor to trace network traffic associated with SMS tasks.

This course supports the Microsoft Certified Systems Engineer certification program.

• Complete Course 827, Administering Microsoft Systems Management Server 2.0, or have equivalent knowledge
• Be certified on Microsoft Windows^® 2000 Server or have equivalent knowledge
• Be certified on Microsoft Windows 2000 Professional operating system or have equivalent knowledge

Module 1: Installing a Primary Site Server

Topics:

Site server hardware and software requirements
Installing Microsoft Systems Management Server 2.0, Service Pack 2.
Changes to the site server
Troubleshooting site installation

Lab:

Setting up an SMS 2.0, SP2 primary site
Viewing the SMS site server configuration

Skills:

Students will be able to:

Select an appropriate computer to be a primary site server.
Install an SMS 2.0 primary site.
Locate the SMS components on a primary site server.
Troubleshoot SMS site installation.

Module 2: Using SMS Diagnostic Tools

Topics:

Status messages
SMS Service Manager
SMS log files
Performance Monitor
WBEMTest diagnostic tool
Network Monitor
SNMP Event to Trap translator

Lab:

Using SMS diagnostic tools
Implementing Network Monitor
Configuring the SNMP Event to Trap translation

Skills:

Students will be able to:

Configure and use the SNMP Event to Trap translator.
Use Status Message Viewer to view status of SMS functions.
Use SMS Service Manager.
Use SMS Performance Monitor counters.
Locate and read SMS process log files.
Use WBEMTest to diagnose Windows Management Instrumentation (WMI) connection problems.
Use Network Monitor to trace network traffic.

Module 3: Setting Up Multiple Sites

Topics:

Defining the site hierarchy
Configuring a site address
Attaching to a parent site
Communicating between sites
Installing a secondary site server
Removing SMS from a site server
Troubleshooting a secondary site installation

Lab:

Establishing a parent-child relationship
Implementing the Courier sender
Setting up a secondary site
Removing a secondary site

Skills:

Students will be able to:

Design a site hierarchy.
Configure and use senders (Standard, Courier).
Configure a parent-child relationship between two primary sites.
Install a secondary site server.
Remove a primary site.
Troubleshoot secondary site installation problems.
Remove SMS client software.

Module 4: Configuring Site Systems

Topics:

Site configuration process
Configuring Windows 2000-based site systems
Configuring NetWare site systems

Lab:

Configuring site systems

Skills:

Students will be able to:

Describe the site system configuration process.

Configure site systems including:

• Component server.
• Client access point.
• Logon point.
• Distribution point.
• Software metering server.

Module 5: Discovering and Installing Clients

Topics:

Assignment, discovery, and client installation review
Assigning resources to sites
Discovery methods
Client installation
Removing SMS from a client
Troubleshooting client installation

Lab:

Adding a client to an SMS site

Skills:

Students will be able to:

Explain how SMS processes add a client to a site.
Trace the network traffic generated by adding a client to a site.
Track SMS status messages generated by adding a client to a site.
Troubleshoot problems with adding a client to a site.

Module 6: Collecting Inventory

Topics:

Hardware inventory collection
Software inventory collection

Lab:

Collecting hardware inventory
Customizing hardware inventory
Collecting software inventory
Customizing software inventory

Skills:

Students will be able to:

Explain how software and hardware inventory is collected.
Trace the network traffic generated by inventory collection.
Control network traffic generated by hardware inventory collection.
Track SMS status messages generated by collecting inventory.
Troubleshoot problems collecting inventory.

Module 7: Distributing Software

Topics:

Distributing software to clients
Hard-disk space requirements
Network traffic generated
Tracking package status
Tracking advertisement status

Lab:

Installing the Advertised Programs client agent
Distributing software

Skills:

Students will be able to:

Explain how SMS processes distribute software to a client.
Trace the network traffic generated by distributing software.
Track SMS status messages generated by distributing software.
Troubleshoot problems distributing software.

Module 8: Software Metering

Topics:

Software metering process flow
Hard-disk space requirements
Network traffic generated
Log files

Lab:

Configuring software metering
Metering software usage

Skills:

Students will be able to:

Explain how SMS processes meter software usage and enforce licenses.
Trace the network traffic generated by metering software usage.
List the resource requirements needed to implement software metering.
Troubleshoot problems metering software usage and licensing applications.

Module 9: Remotely Controlling a Client

Topics:

Remote control session
Resource requirements and network traffic
Status messages, log files, and events

Lab:

Configuring remote control
Using remote tools
Optimizing remote tool traffic

Skills:

Students will be able to:

Explain how SMS processes provide the remote control feature.
Trace the network traffic generated by a remote control session.
Track SMS status messages generated by remote control.
Troubleshoot problems remotely controlling a client.

Module 10: Optimizing SQL Server for SMS

Topics:

Introduction to SQL Server
Maintaining a SQL Server database
Configuring SMS database maintenance tasks
Tuning SQL Server for use with SMS

Lab:

SMS stored procedures and tasks

Skills:

Students will be able to:

Define basic SQL Server 6.5, 7.0 and 2000 terms including device, database, stored procedure, trigger, and task.
List SQL Server configuration parameters and optimize them for use with SMS for SQL Server 6.5, 7.0 and 2000.
Maintain a SQL Server database.
Back up and restore a database.
List and describe tasks, triggers, and stored procedures that are built into SMS.

Module 11: Restoring an SMS Site

Topics:

Moving the site database
Replacing the site database server
Replacing the site server computer
Restoring site systems

Lab:

Restoring an SMS site

Skills:

Students will be able to:

Move the site database.
Replace or restore the site database server.
Restore or replace a primary site server.
Restore site systems.

Module 12: Securing an SMS Site

Topics:

Security overview
SMS file security
SMS database security
SMS accounts

Lab:

Implementing SMS security

Skills:

Students will be able to:

Choose an appropriate security strategy for your site.
List the accessibility to SMS 2.0 shares, directories, and files.
Use the Security Rights container to limit access to SMS functionality.
Describe the various accounts used in the SMS system.
Use Microsoft Management Console to limit administrative access.

Module 13: SMS Component Operations

Topics:

Site configuration components
Site system installation components
Discovery components
Inventory components
Software distribution components
Software metering components
Intersite components
Status system components

Skills:

Students will be able to:

List and describe the operation of each SMS server component.
Determine the status or state of each SMS server component.